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Check if the cartridges or toners are full. If so, inkjet printers often require cleaning the printer, the cartridges have dried out, or the print head is broken. With laser printers, calibrating the laser printer is recommended. What is the difference between a laser printer and an inkjet printer? A laser printer prints with a toner and an inkjet printer prints with ink.
How come my inkjet printer has black stripes? In most cases, the inkjet printer cartridge is broken and the cartridge needs to be replaced. What does DPI stand for? Interactive troubleshooting, the latest driver downloads, hours of operation, and answers to frequently asked questions www.
A Canon Customer Care Center or ASF technician will attempt to diagnose the nature of the problem and, if possible, correct it over the telephone. If the problem cannot be corrected over the telephone, and you elect the InstantExchange option, a reference number will be issued to you.
You will be asked for the Product serial number and other information pertaining to your Product and for a ship-to location for the replacement Product must include street address. After receipt of the replacement Product with instructions and a prepaid waybill , follow the enclosed instructions on how to ship your product to the Canon USA repair facility.
InstantExchange Service exchanges your Product with a replacement Product, which will normally be shipped the same day if your request for this service is by 3 p. Monday through Friday, except holidays.
Canon USA does not guarantee same day shipment in the event of the occurrence of factors beyond its reasonable control. The replacement Product you receive may be a refurbished or reconditioned unit and will be covered for the balance of the period remaining on your original limited warranty. InstantExchange warranty program service is available only during the express limited-warranty period for your Product and only in the continental United States, Alaska and Hawaii during such period.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. InstantExchange warranty service is subject to the availability of refurbished or new replacement units. My Canon. Products Home. Network Cameras Software Solutions. Security Solutions. Find Supplies and Accessories About Counterfeits. Promotions Home. Canon Innovation Patents. Contact Us Home Service Support.
Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. Locating and Installing Your Download When your download is complete please use the instructions below to begin the installation of your download or locate your downloaded files on your computer.
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